Our activities for Ukraine

Our activities for Ukraine

VodafoneZiggo offers help to refugees

Our thoughts are with all those affected by the war in Ukraine. That is why we have launched several campaigns to support the refugees. Here's an overview.

Free mobile calls and text messages
Due to the critical situation in Ukraine, we are offering all Vodafone, hollandsnieuwe and Ziggo customers free (mobile) calls and text messages from the Netherlands to Ukraine and vice versa from February until June. We are also providing free data to customers in Ukraine. This applies to both consumers and business customers.
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Donation of 12,000 SIM cards
VodafoneZiggo makes 12,000 prepaid SIM cards available to Ukrainian refugees in the Netherlands, offering 6 GB of data and a 20 euros call credit. People can decide themselves whether they use the SIM card credit to call in the Netherlands, within Europa or worldwide.

The distribution of the SIM cards will be coordinated by the Salvation Army, the Red Cross and the Dutch Council for Refugees. VodafoneZiggo staff assisting with refugee initiatives will also distribute some of the cards. The telecom company has already made the first SIM cards available.

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VodafoneZiggo offers refugees work through an accelerated process
Refugees are given the opportunity to apply more quickly for jobs at VodafoneZiggo. The telecom company has set up a special process, so that people can get started quickly. The first job interviews have already been conducted.

Interested parties can submit their cv or LinkedIn profile via a form on VodafoneZiggo's careers website. A recruiter will contact them shortly to see which jobs are a 'match'. During the further process, the participants receive extensive guidance. The appeal applies to all people over the age of 18 who have fled their country because of the Ukraine crisis.

Z of Ziggo
We know that in a short time the letter Z has become a sign of Russian nationalism, especially in Russia. Ziggo has had its brand name and our orange logo - including the letter Z - since 2008. We would like to emphasize that the initial letter Z in our logo does not in any way means that we support Russia. The Russian Z is also quite different from 'our' Z. We abhor this war and support Ukrainian refugees in various ways, including with 12,000 free SIM cards, with the transmission of the Ukrainian TV channel Ukraina 24 in our TV packages and with free Wi-Fi in many places where refugees are received (both in Hungary and Romania, as well as in the Netherlands).

Emergency networks at Ukrainian border
In March 2022, a team of Vodafone volunteers helped to set up emergency networks in the border areas around Ukraine, to provide refugees from Ukraine with free WiFi.

The technicians came to the rescue at several locations, on behalf of the Vodafone Foundation. They made connections in masts and emergency buildings in the border region, but also in a large train station in Budapest. The focus was on the refugees' 'stop-overs': places where they have to register or switch to other transport. During this waiting period, with the help of the volunteers, they were able to charge their phones, use free Wi-Fi and connect with loved ones who are still in the war zone.

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Last updated on 26 April 2022:
Free mobile calls and text messages: extended until June